There are so many questions and things you have to worry about when it comes to your wedding planning and your wedding day details! We see many familiar questions from every couple we work with!
Check out 10 of the most frequent questions and concerns we get from couples just like you...
My venue is dark. Is this going to be an issue? No. We are equipped with professional external flashes to compensate for dimly lit venues. In addition, our camera and lenses have low light capabilities to be able to photograph in situations where we may not be allowed to use flash, such as during your ceremony.
Do you touch up all the photos? We will cull the images and select the “best of”. We’ll include basic touch ups such as adjusting for white balance, skin tones and highlights for those selected images that are delivered to you. A little more attention is given to your formal portraits and images selected for your wedding album will receive an extra round of advanced touch ups. If you have a special request such as removing a bridesmaid’s tattoo or something more complex, that is considered a custom edit and is quoted separately.
How many images do we receive? Since every wedding is different, we do not guarantee a set amount of images. There are several factors that affect the amount of images shot at your wedding including the amount of hours you have contracted us, activities you have scheduled and the number of people in your party. As a guideline you can expect approx.40-60 images per hour of service that you have contracted. If you have two photographers the number increases to approx 60-80 images per hour of service.
Can I show you samples of photos that I like? It is helpful to see samples of images that represent the style you are looking to achieve in your wedding images. You may e-mail some sample images that you like or send us a link to your pinterest planning board. We do our best to replicate images, but do not guarantee specific shots.
I have lots of downtime between the ceremony and reception. Will we be charged for that? Our hours of service are calculated from when we arrive at your ceremony venue to when we leave the reception. Although the schedule may appear to have some wedding downtime there may still be activities going on that you will want documented to help tell the complete story of your day. Often times it’s during the downtime that we are able to catch the most candid moments. It’s a great time to do group photos as well, or to get a photo with that friend or relative who may have missed the pre-ceremony group photo session.
What happens if things run late and we need more time? We provide a courtesy 25-30 minute grace period just in case things run a little late and you haven’t got to the cake cut, etc… If you know early on that you are going to need additional coverage it’s best to inform us prior to your wedding day. Any time added on the wedding day is billed at our hourly a la carte pricing, which may be higher than our package rates.So if you think you may need more hours, it’s better to book them ahead of time.
Do you include the raw files? Your final edited images are delivered in .jpeg format at 8 x 12 in at 300 dpi. RAW files and unedited files are not available for purchase and remain property of the studio.
Do you have back up equipment in case of equipment failure? Yes, we have a back up camera and bring a selection of lenses on wedding day so there would be no interruption of work in case of any equipment failures.
Do you charge extra for multiple shoot locations? No. Similar to our answer in question 5, our time is contracted to you from the time we arrive at your ceremony location until we leave your reception. You may use this time how you like and we can go to as many locations as you like. We only suggest you plan your time wisely if you are including a lot of travel between locations. We'd hate to see you loose out on great portrait time because your next line of events needs to start and we ran out of time due to travel.
And lastly, What is your standard turn around time for final images? Our typical turn around time for post processing is 4-6 weeks. However in peak wedding season months, our turn around time can be 6-8 weeks, usually no more than 10. These months are typically (June-Mid October). Every year is different and we can predict how many weddings will fall around yours or how big of weddings we may have to process. Our goal is to get them to you as soon as possible while still giving you the best quality and professional photos as possible!